General
Thank you for your interest in our company. Your privacy is important to us and you should always feel safe and comfortable when visiting our website. That is why we have put both technical and organizational measures in place to ensure we observe the relevant legislation at all times. Below, you will learn what information we process and how you can exercise your rights.

I. Controller

RWE Aktiengesellschaft
RWE Platz 1
45141 Essen
Germany
T +49(0) 201-51790
F +49(0) 201-51795005
E-Mail RWE Aktiengesellschaft

is responsible for processing of personal data on this website and therefore controller within the meaning of data protection laws.

II. How can you contact the data protection officer?

You can reach our data protection officer at:

RWE Aktiengesellschaft
Data Protection Officer RWE
Platz 6
45141 Essen
E-Mail data protection officer

III. Provision of the website and logfiles

Below you will find out how we process your personal data in connection with the technical provision of the website and the creation of log files.

1. Which of your personal data is used by us?
Each time you visit our website, our system automatically collects data and information from your end device. In addition to non-personal data (e. g. the domain name of the website which you came from; the websites that you visited on our domain; the names of the files accessed (incl. date and time of the retrieval); the name of your Internet service provider; and, if applicable, the operating system and browser version of your end device; host name of the end device; language settings), your IP address is processed.

2. What are the sources of the data?
The data is collected from you by being automatically transmitted from your end device to our system.

3. What do we process your data for and on what legal basis?
The data is collected primarily for the purpose of providing the website at a technical level.
We also store the data – in pseudonymized form in log files – for security purposes, in particular to detect and counteract attacks on our website, for statistical purposes and to optimize our website.
In this respect, the processing is based on our legitimate interest, which consists in ensuring the above-mentioned purposes.

4. To whom will your data be passed on?
External service providers receive your personal data in certain cases. As a matter of principle, your data will not be passed on to other third parties, unless we are obliged to do so by legal reasons or official orders.

5. How long will your data be stored?
We store the data for a period of 6 months.

6. Is there an obligation to provide your data?
There is neither a legal nor a contractual obligation to provide the data. However, if you do not provide the data, it will not be possible to use the website.

IV. Web analysis and web optimization through cookies and other services

We and our third-party providers use cookies and other technologies (such as dynamic lines of code) on our website. Cookies are data records that contain a characteristic string of characters and enable unique identification of the end device. They are stored on your device once you access the website. When you visit the website again, your device can be identified in this way and certain information can be automatically transferred.

The information that is stored and/or retrieved via cookies and other technologies used fulfils various functions.

We categorize them as follows:

• Essential
• Functional & Analytical

1. Which of your personal data is used by us?
Depending on the cookie and/or technology used, we collect different personal data. You can find a list of data involved in individual cases here.

2. What are the sources of the data?
All data that we collect in the form of cookies and/or other technologies originate from you.

3. What do we process your data for and on what legal basis?
Depending on the cookie and/or technology used, we pursue different purposes. When you visit our website for the first time, you will be asked to select which cookies/technologies you wish to allow. You can view and change your selection here.

a. Essential
Essential cookies and technologies are required for the technical operation of our website and to ensure its stability. A list of the data involved in each individual case can be found here.

When you visit our websites, a dedicated banner informs you about the use of cookies/technologies and refers you to this data protection information. The personal data collected from you in this way is pseudonymized by technical precautions and is not stored together with other personal data of yours. Hence we can no longer assign the data to you personally.

The processing of your personal data in the aforementioned sense is necessary to safeguard our legitimate interests and is justified by the balance of interests in our favour.

Our legitimate interests:

• Improving the user experience: By using cookies and other technologies, we can optimize the functionality and user-friendliness of our website. This includes adapting the content to your needs and ensuring smooth navigation.
• Security and stability: Some cookies and technologies help to protect our website from unauthorized access and malware, which ensures the security of your data and the stability of our services.

Protection of your rights and interests:

• Transparency: We inform you openly about the use of cookies and other technologies on our website.
• Data protection: We ensure that your data is processed in accordance with the principles of applicable data protection law, in particular with regard to data minimization, purpose limitation and security.

b. Functional & Analytical
Functional cookies and similar technologies enable us to provide you with additional features on our website, such as interactive maps or third-party location services that enhance your experience and make your visit more enjoyable

Analytical cookies and/or technologies, on the other hand, enable us to track and evaluate your surfing behaviour on our website so that we can measure and improve the performance of our offering. We create statistical profiles that cannot be traced back to individual persons, but only to groups. These profiles are used to analyse visitor and click behaviour as well as demographic characteristics of website visitors.

When you visit our websites, our dedicated banner informs you about the use of cookies and technologies that belong to this category by referring to this data protection information. If you agree to the processing, you click on this category and thereby give your consent, which serves as the legal basis.

The data collected from you in this way is pseudonymized by technical precautions and is not stored together with other personal data of yours. In this way, we can no longer assign the data to you personally.

4. Who will the data be passed on to?
In certain cases, the data may be passed on to other Group companies. In addition, in certain cases, third-party companies that offer the respective cookie and/or technology may receive your data as part of data processing on behalf.

5. How long will your data be stored?
We use two types of cookies: persistent cookies and session cookies. A persistent cookie lasts beyond the current session and remains in your browser until it expires or you delete it. Session cookies only last as long as the session (usually the current visit to a website or a browser session). Third parties, such as our customers, partners and service providers, may also use cookies in connection with our services. The list informs you in detail about the storage period.

6. Is there an obligation to provide your data?
There is no obligation to provide the data. However, the essential cookies and technologies are necessary for the website to work properly.

7. Withdrawal of your consent
In the context of the use of cookies and similar technologies, in addition to the rights mentioned under point IX, you have the right to

• to withdraw your consent regarding the functional or analytical technologies used by us for the respective individual case here.

V. Usercentrics

We use the consent management service Usercentrics, of Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany (Usercentrics). This enables us to obtain and manage your consent to data processing. The processing is necessary to fulfil a legal obligation (obligation to demonstrate compliance) to which we are subject. 

The Usercentrics service uses cookies. The following data is processed in this context:

Date and time of access, browser information, device information, geographic location, cookie preferences, URL of the page visited.

Usercentrics is the recipient of your personal data and acts as a processor for us.

The processing takes place in the European Union. Further information on the data collected and contact options can be found at: https://usercentrics.com/privacy-policy/ 

The data will be deleted after 1 year.

VI. Contact form

You have the option of contacting us via a form on our website. Below we explain how we process your data in this context.

1. Which of your personal data is used by us?
We process the data provided by you in the respective form:

• Your name
• Your e-mail address
• Your telephone number
• Your message to us including its subject

2. What are the sources of the data?
You enter the data in the form yourself.

3. What do we process your data for on what legal basis?
We need the data so that we know who has sent us a request and so that we can answer this request. 

The legal basis for the processing is your consent, which you grant by submitting the request. Where the processing of your data is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, this may constitute the relevant legal basis. In other cases, your data may be processed on the basis of our legitimate interest, provided that your interests or fundamental rights and freedoms do not outweigh this, e. g. to process inquiries aimed at improving customer service.

4. Who will your data be passed on to?
Data will only be passed on to third parties if this is necessary to process your request.

5. How long will your data be stored?
The data will generally be stored for as long as is necessary to answer your request. In addition, your data will be stored for the statutory retention periods.

6. Is there an obligation to provide your data?
There is no obligation to provide the data. However, we will not be able to answer your inquiry without the data.

VII. Does automated decision-making, including profiling, take place?

Automated decision-making, including profiling, does not take place.

VIII. Is your data transferred to countries outside the European Union/European Economic Area (so-called "third countries")?

A transfer of personal data to a third country is not intended.

IX. What rights do you have in connection with the processing of your data?

1. Right of access
You can request confirmation as to whether personal data concerning you is being processed by us. You also have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards relating to the transfer.

2. Right to rectification
You have a right to rectification and/or completion if the processed personal data concerning you is incorrect or incomplete.

3. Right to erasure
You can demand that the personal data concerning you be erased immediately, unless an exception regulated by law applies.

4. Right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the statutory conditions.

5. Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us and the processing of which is based on consent or on a contract with you, in a structured, commonly used and machine-readable format. You also have the right to have this data transmitted to another controller where this is technically feasible, subject to the conditions stipulated by law. The rights and freedoms of other persons shall not be adversely affected by this.

6. Right to withdraw your consent
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. All personal data stored on the basis of the consent given will be deleted in this case, unless there is another legal basis for further storage in accordance with the law.

8. Exercising your rights
To exercise your above rights, please use the contact details provided under points I and II.

9. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes applicable data protection law. To make it easier for you to assert your rights, you will find the contact details of the supervisory authority competent for us below:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
T: +49 211 38424 – 0
F: +49 211 38424 – 10
Email: [email protected]